Support - Disappointing

Question

I am very disappointed in the support from this tool.  Since I have not been able to successfully launch the CMS side of things I am dropping that and moving onto the CRM.  With any luck I will be able to get that up and running to my standards and without needing any type of support.

Answer 1

Hello,

Thank you for taking time to contact us and please accept our most sincere apologies for taking so long to reply to your email.
This is not the way we usually process our customers' requests.

We're working on your requests and will provide you with the instructions as soon as possible.

We are sorry to hear you have faced these issues.
Thank you for your understanding!